How come I haven't received my refund yet?

We process all refunds within 24 hours. If you paid using paypal, all refunds are immediate and you should see them in your account. If you do not, sometimes our staff do make mistakes and we will double check to make sure a refund was issued. If we are certain a refund has been issued, we will provide you with a reference number so you can contact paypal and ask them how come they have not credited your account yet.

We do want to remind you, that we are here to work with you. We will always assist you in anyway possible to resolve any issue.

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